In today’s era, technology is an essential part of everyone’s daily life. Especially since COVID-19 came by and introduced hybrid and remote working. Many employees have the opportunity to grow in companies because they have personalised goals and targets that they want to achieve. Companies have required resources that can be beneficial, which are mainly online. However, many employees have the initiative to grow outside by using online learning free platforms, amongst other things, that are available for them.
It is important that everyone adapts to the new trends in tech, as there are many new innovative technologies coming out. For example, AI and ChatGPT have benefits to help staff grow and expand their learning abilities, even though there might be some controversial aspects.
Many people fear that tech such as AI is taking over people’s jobs. A study carried out by the CNBC SurveyMonkey Workforce survey shows that 60% of people who use AI daily are scared of how much this could impact them by losing their jobs. With approximately 300 million jobs that could be affected globally, because of the vast growth of new innovative technology in the markets (Kelly, 2024).[i] However, technology can be very beneficial; let’s explore how.
Upscaling learning skills and well-being:
The development and growth of employees play a great part in the involvement of technology. With all the different online platforms, employees have a great advantage in learning more than expected. Webinars, courses, modules, free e-learning, ebooks and many more are resources available for employees to obtain and adapt in the workplace.
Whilst an employee achieves their goals, it is also important that they monitor their well-being. This is another area where technology can help employees while prospering. This is based on their productivity and innovation, especially while working on big projects, to adapt their work and well-being efficiently, where special platforms help them balance stress and work.
Communication and collaboration:
In today’s workplace, we have a greater frequency of working remotely and a hybrid environment by using Teams, Zoom and other communication platforms, allowing it to be easier to communicate all over the world. For example, Reseo, where everyone is located in other locations. Through emails, meetings, staff have the opportunity to strengthen their relationships with their teams by allowing flexible hours for both parties, which can potentially foster collaboration.
Whilst this happens, a lot of knowledge and experience is shared amongst everyone, making it easier to adapt to different environments when working on projects. Microsoft 365 allows the workflow among employees to be easier, faster and more efficient, allowing staff to adapt to new ways of working.
Automatic processes and making decisions:
At Reseo, this is one of the areas that is most used at work. With workflows like CRMS systems, it is easier to monitor, record and analyse data. They can detect data that we might need. Where it’s more detailed and automated, to create other materials such as reports or charts from the data detected and imputed. Making it easier for staff to make decisions smartly and faster due to the help that these systems provide
Overall, technology and digitalisation are important for the daily use of employees to understand, learn, monitor and enable when working.
[i] Kelly, J. (2024a). Workers Who Use Artificial Intelligence Are More Likely To Fear That AI May Replace Them. [online] Forbes. Available at: https://www.forbes.com/sites/jackkelly/2024/01/08/workers-who-use-artificial-intelligence-are-more-likely-to-fear-that-ai-may-replace-them/.
