Privacy Policy
Read this privacy policy (Policy) carefully before using our website and its content (Site) or submitting any personal data to us. It explains who we are and how and why we collect, store, use and share personal information; describes your rights in relation to your personal information and explains how to contact us or a regulator if you have a complaint.
Please also read our Cookie Policy which sets out how and why we use Cookies on our Site.
1. About us
1.1. Reseo is a trade mark of A-Lab Solutions Limited, incorporated in England and Wales with company number 10355088 and our registered office at 40 Monkton Street, London, SE11 4TX, United Kingdom (We, Us).
1.2. We created and, as between you and us, own all rights in Reseo, an onboarding accelerator which speeds up the completion of AML/KYC for financial services including investment management.
2. This Policy
2.1. This Policy decribes how we use your personal data when you interact with us and use our Site. If you use Reseo, a separate privacy policy will apply to your use of Reseo, which will be provided in advance.
2.2. Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies.
3. The type of personal information we collect through this Site and our interactions with you
3.1. We currently collect and process the following personal information:
3.1.1. Data from cookies as described in our Cookie Policy; and
3.1.2. Personal identifiers and contact details such as name, telephone number, postal address and email address.
4. How we get the personal information
4.1. Some of the personal information we process is provided to us directly by you for one of the following reasons:
4.1.1. Because you emailed us;
4.1.2. Because you gave us contact details at an online meeting or in-person;
4.1.3. Because you filled out our Site form to register to receive marketing information relating to Reseo;
4.1.4. Because you filled out our Site form to ask us about Reseo;
4.1.5. Because you filled out our Site form to express an interest in job roles at Reseo.
4.2. We also receive personal information indirectly through the cookies described in our Cookie Policy.
5. What we use personal information for
5.1. We use the information that you have given us in order to:
5.1.1. Optimise operation of our website for you;
5.1.2. Send you marketing you have opted in to receiving from us;
5.1.3. Contact you in relation to your enquiry about Reseo;
5.1.4. Contact you in relation to your enquiry about job roles at Reseo;
5.1.5. Contact you for other reasons provided we have a lawful basis for doing so.
5.2. We may share this information with third party service providers who provide us with services that require access to the data for the purposes set out above. We choose our service providers carefully and they are required to comply with confidentiality and security requirements.
6. How we store your personal information
6.1. Your information is securely stored.
6.2. We keep your information for as long as it is necessary to provide the services you want and, after that, for up-to six years or until you ask us to delete it (if sooner)
7. The law
7.1. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your information are:
7.1.1. Your consent to marketing communications and non-essential cookies. You are able to remove your consent at any time as follows:
7.1.1.1. You can edit your marketing preferences by clicking Update your preferences at the foot of any marketing email we send you. You can opt out of email marketing by clicking Unsubscribe from this List at the foot of any marketing email we send you;
7.1.1.2. You can withdraw your consent to non-essential cookies or manage your other cookie preferences by clicking the cookie pop up when you visit our page.
7.1.2. We have a legal obligation.
7.1.3. We have a legitimate interest.
8. Your data protection rights
8.1. Under data protection law, you have rights including:
8.1.1. Your right of access – You have the right to ask us for copies of your personal information;
8.1.2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete;
8.1.3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances;
8.1.4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances;
8.1.5. Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances;
8.1.6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
8.1.7. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
8.1.8. Please contact us at the address at the start of this Policy or email privacy@reseo.global if you wish to make a request.
9. How to complain
9.1. If you have any concerns about our use of your personal information, you can make a complaint to us at the address at the start of this Policy or email privacy@reseo.global.
9.2. You can also complain to the ICO if you are unhappy with how we have used your data.
9.3. The ICO’s contact details are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Helpline number: 0303 123 1113; website: https://www.ico.org.uk
10. Changes to this Policy
10.1. We may change this Policy from time to time, please check it each time you return to the site. If you have registered to receive emails from us, we will email you to tell you about any material changes.
2nd July 2024
