Tag: digitalisation

Digitalisation is the new era: Are industries keeping up to transform corporate client onboarding?

Posted on by Melanie Lopes

In a world where digital touchpoints define the client journey, onboarding remains the first true test of innovation.

Opening a personal account with a neo bank has been revolutionised with the smartphone and all we need is our passport, proof of address and the camera on our phone. Based on this input, various checks are carried out in the background and 10 minutes later you can start using your account and a digital bank card.

How different this is for corporate onboarding; papers are sent via email, post and sometimes still even fax, endless requests for clarification leading it to take on average 4-5 weeks before the ok is given. It is a far cry from the retail sector account opening.

Equally, technologies like AI are undermining the traditional ways of manual checking documentation and fake data such as a complete set of fake company structures and documentation can be created in no time undermining the trust in documents[1].

Change is nevertheless on its way due to technological advancements e.g. AI, cloud computing, API’s, detection and zero trust document technology, OCR (Optical Character Recognition and LLM (Large Language Models).

Regulators also pinch in and are pushing for change and moving towards perpetual compliance. The enhanced EU AMLR regulation – aiming to harmonize compliance obligations for banks, crypto-asset service providers, real estate agents, legal professionals, and other obliged entities, Regulation 2024/1624[2] – is just around the corner with implementation by July 2027. Whereas the EU Anti-Money Laundering Authority (AMLA, the first centralised EU authority for direct EU wide supervision of AML/CFT compliance) has just set up a shop in Frankfurt.

Market expectations are shifting, and the need for speed to benefit from market opportunities in investment management, industry trading and corporate banking, to name a few, should not be upheld by paper based processes.

Last but not least, the consistent increase in the cost of AML/CFT compliance can only be mitigated if we address the current outdated way of working.

To move away from the manual checks of documents, we need to shift to a technology driven verification of corporate data and information (not stale documents), to create real-time insights in corporate structures, activities, decision makers and (ultimate) beneficiaries.

The road to change is mired with obstacles of legacy infrastructure, risk averse organisations, current over engineered processes (to be replaced instead of replicated), interoperability of systems and platforms while remaining within the boundaries of legislation like GDPR.

At Reseo, we understand these challenges and we believe that digital onboarding is not just a process but a client experience differentiator whereby the Reseo modular, technology driven, secure and client centric e-ID is a digital wallet that can be shared with any counterparty on the platform. To transform corporate client onboarding, we blend technology and investor-centric services, ensuring continued financial trust while future-proofing the industries for the digital generation. AML/KYC is just our starting point.

 

[1] Xavier Hamori, KYC in 2025: The Collapse of Document Trust, June 1, 2025

[2] Europa.eu. (2024). Regulation – EU – 2024/1624 – EN – EUR-Lex. [online] Available at: https://eur-lex.europa.eu/eli/reg/2024/1624/oj/eng.

Tech: Employees growth and adaptability in the workplace

Posted on by Melanie Lopes

In today’s era, technology is an essential part of everyone’s daily life. Especially since COVID-19 came by and introduced hybrid and remote working. Many employees have the opportunity to grow in companies because they have personalised goals and targets that they want to achieve. Companies have required resources that can be beneficial, which are mainly online. However, many employees have the initiative to grow outside by using online learning free platforms, amongst other things, that are available for them.

It is important that everyone adapts to the new trends in tech, as there are many new innovative technologies coming out. For example, AI and ChatGPT have benefits to help staff grow and expand their learning abilities, even though there might be some controversial aspects.

Many people fear that tech such as AI is taking over people’s jobs. A study carried out by the CNBC SurveyMonkey Workforce survey shows that 60% of people who use AI daily are scared of how much this could impact them by losing their jobs. With approximately 300 million jobs that could be affected globally, because of the vast growth of new innovative technology in the markets (Kelly, 2024).[i] However, technology can be very beneficial; let’s explore how.

Upscaling learning skills and well-being:

The development and growth of employees play a great part in the involvement of technology. With all the different online platforms, employees have a great advantage in learning more than expected. Webinars, courses, modules, free e-learning, ebooks and many more are resources available for employees to obtain and adapt in the workplace.

Whilst an employee achieves their goals, it is also important that they monitor their well-being. This is another area where technology can help employees while prospering. This is based on their productivity and innovation, especially while working on big projects, to adapt their work and well-being efficiently, where special platforms help them balance stress and work.

Communication and collaboration:

In today’s workplace, we have a greater frequency of working remotely and a hybrid environment by using Teams, Zoom and other communication platforms, allowing it to be easier to communicate all over the world. For example, Reseo, where everyone is located in other locations. Through emails, meetings, staff have the opportunity to strengthen their relationships with their teams by allowing flexible hours for both parties, which can potentially foster collaboration.

Whilst this happens, a lot of knowledge and experience is shared amongst everyone, making it easier to adapt to different environments when working on projects. Microsoft 365 allows the workflow among employees to be easier, faster and more efficient, allowing staff to adapt to new ways of working.

Automatic processes and making decisions:

At Reseo, this is one of the areas that is most used at work. With workflows like CRMS systems, it is easier to monitor, record and analyse data. They can detect data that we might need. Where it’s more detailed and automated, to create other materials such as reports or charts from the data detected and imputed. Making it easier for staff to make decisions smartly and faster due to the help that these systems provide

Overall, technology and digitalisation are important for the daily use of employees to understand, learn, monitor and enable when working.

 

 

[i] Kelly, J. (2024a). Workers Who Use Artificial Intelligence Are More Likely To Fear That AI May Replace Them. [online] Forbes. Available at: https://www.forbes.com/sites/jackkelly/2024/01/08/workers-who-use-artificial-intelligence-are-more-likely-to-fear-that-ai-may-replace-them/.

 

 

 

 

 

 

Cost of AML KYC processing: Changing the paradigm 

Posted on by Melanie Lopes

Costs of processing AML KYC are spiralling out of control, and a straightforward digitalisation of existing operations is no longer sufficient to tame these costs. A change of paradigm is now required. That is our belief at Reseo.

In today’s world, it is hard to keep abreast with the changing technology landscape in the investment management industry, let alone the regulation that aims to ensure that technology is not having negative impacts on the investor.

AI is portrayed as the holy grail and at the forefront of every technological development, whereas the EU is issuing a myriad of regulations to ensure the technology is used ethically, which benefits the interest of the consumer and takes into account the privacy of data of individuals.

Some of the regulations already in force or are coming into force in this area are the AI Act (Nov-‘26), Cyber Resilience Act (Dec ‘27), Financial Data Access Regulation (FIDA, Jul ‘25), European Data Act (Sept ’25) and the recently enforce DORA (Jan ’25).

It all can give a feeling that whenever a new technology is being deployed to either improve products, increase client services or save costs, additional costs are incurred to comply with new or changed regulations.

AML KYC cost

The above is definitely applicable to complying with AML KYC regulations. The investment management industry being used for Money Laundering / Terrorist Financing (MLTF) is getting even more sophisticated and could undermine the trust, which is paramount, in the industry. The projected total cost of financial crime across financial institutions worldwide is $274.1 billion, which is an increase of $60 billion in only two years. On top of that fines reached a whopping peak of $12 billion In 2021[1].

Against this sophistication of MLTF stands the still “paper” based process of gathering data to combat MLTF combined with recording the assessment through workflow driven files and data depositories, making for a high risk and costly compliance with regulation.

Digitalisation has been focussing on existing workflows and has not necessarily addressed the inherent inefficiencies of those workflows, whereas the General Data Protection Regulation (“GDPR”) are a further spoke in the wheel. This limits the exchange of data, causing the industry to continue to duplicate data exchange, verification and approval.

A rethink is due

We are all used to travelling the globe and handing over our passports at the border (sometimes with a visa obtained through the internet) to get access to the country we want to visit. Access to multiple countries with only one border check is possible through agreements like Schengen. Yes, participation and collaboration of all stakeholders is paramount and necessary and proven possible.

If the EU can achieve this why would the investment management industry not be able to get this done as well ie create something similar for getting easy access to financial services and investing.

Automating or digitalising is already an inefficient process, and workflows do not sufficiently address the spiralling costs, the fast changing environment and the increasing risk posed by sophisticated MLTF. A rethink is due.

At Reseo we think this is possible and to that end, we have created the e-ID, a go anywhere digital corporate passport. No endless requesting and sending around the documents and data that need to be verified, they are all captured and kept up to date in one corporate e-ID, verified by the e-ID Owner, confirmed by Reseo and approved by the e-ID User.

Taking out duplication, using state of the art AI, creating transparency for all participants, making compliance perpetual, reducing materially the cost and keeping or even heightening the trust in the industry and all its stakeholders.

A worthwhile cause to change the paradigm.

 

 

[1] LexisNexis: True cost of financial crime compliance global study, 2023

Let’s continue our digital Vendée Globe in 2025

Posted on by Melanie Lopes

Charlie Dalin is the winner of this year’s Vendée Globe, the two-month non-stop around the world yacht race that finished last week. Commenting on the experience upon his arrival in the port of Les Sables-d’Olonnes, France, Dalin paid homage to Jean Le Cam, one of his competitors, who stepped out of the race momentarily to rescue a stranded sailor, at the risk of losing precious time and lead in the competition. The rules of the Vendée Globe allow and foster such gestures of collaboration, by giving time back to those competitors who go out of their way to help others in distress.

Reflecting on Le Cam’s gesture, we are reminded of the immense support we received in 2024 to develop Reseo and bring our solution forward on the road of AML/KYC digitalisation. Clients, peers in the industry, team members, investors, directors, regulators, system providers, IT and AI experts, academics, journalists, industry bodies, neighbours, friends and family, and yes, competitors and many more went out of their way to lend support to Reseo’s adventure. For that, we are immensely grateful.  As in the Vendée Globe, everyone has enjoyed and gained from their experience with Reseo.

May this continue in 2025. Collaboration, communication, interoperability, connection. These are the mantras Reseo thrives on, and we believe are the bedrock to digitalising the industry. As we sail through a complex and, in many aspects, uncharted world this year, we wish we will be a Le Cam to one another.

Happy New Year,

The Reseo team

News: Reseo e-Business ID solution launches into the Investment Management industry

Posted on by Eva Keogan

April 10, 2024: London-based investment technology startup A-Lab Solutions, today launches its ground breaking AI-enabled corporate investor centric Reseo e-Business ID solution (Reseo) into the market for the B2B Investment Management industry.

Initial rollout of Reseo is set to cover Luxembourg, Dublin, and UK -based funds and their global investors. As such, Reseo will support global distribution for UK, EMEA, LatAm, and Asia.

“Reseo is an industry first universal onboarding acceleration solution and we are delighted to launch into the market. Reseo sits between the Investor, Asset Manager, and Administrator, and is designed to work with existing onboarding platforms across the Investment Management industry. While Reseo acts as the universal travel adapter, seamlessly powering and accelerating onboarding, the Reseo e-Business ID, unique to each client, is the unique passport for funds.” said Pierre-Yves Rahari, Director and Co-Founder, A-Lab Solutions.

It is an accepted truth the industry spends too many hours on paper-based onboarding. Reseo is set to take the pain out of lengthy onboarding processes for the entire investment industry, by catapulting the process into the digital world.

“Reseo, significantly reduces risk while saving valuable time and money. There are many benefits, not least because it is available for industrywide use. We see existing onboarding as a significant yet overlooked challenge for the Investment Management industry and we solve the numerous issues with Reseo. We combat the messy paper headache with a digital solution accessed via an intuitive dashboard.” said Luuk Jacobs, Director and Co-Founder, A-Lab Solutions.

The elimination of paperwork saves time, money, and speeds up account opening times. The Reseo cloud-based solution leverages the latest AI technologies, and by doing so, reduces the document verification timeline from a matter of weeks to a matter of minutes.

To find out more about Reseo

Investment Management industry professionals wanting to contact Reseo to find out more or book a demo should get in contact here:

Pierre-Yves Rahari by phone: + 44 (0) 7454 006638 or by email: psrahari@reseo.global

Ends

About Reseo:

Reseo, the first product from the privately owned London-based startup A-Lab Solutions and, is set to catapult Investment Management servicing into the digital universe. A-Lab Solutions is built on the shared vision, mission, and values of its founders, team and Board of Directors.

A-Lab Solutions is united by trust, with diversity of thought at its core and dedicated to sustainable innovation.

Reseo is a trade mark of A-Lab Solutions Limited, registered in England and Wales.

Registered office: 40 Monkton Street, London SE1 4TX.

Registered company number: 10355088

Press Enquiries:

Eva Keogan

ekeogan@reseo.global

+44 0 7790 841538

 

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